Account Executive – Meetings and Conventions

Our client, a leading Canadian-owned audiovisual and technical production firm with offices from coast to coast is looking to grow their Vancouver team.  They are looking for a passionate, dedicated hunter to join their Meetings and Conventions division.
SUMMARY
The Account Manager – Meetings and Conventions,  is responsible for growing a portfolio of new clients while ensuring that the existing business is nurtured and expanded upon.  This position will appeal to an individual who is a self-starter that is customer focused and knows how to partner for success.  You will be adept at cold-calling, face to face networking, presenting, and solution selling to meet customer needs.
KEY RESPONSIBILITIES
Business Development

  • Know the market well in order to find, qualify and convert prospects into confirmed business
  • Develop creative solutions to drive business growth
  • Actively build and maintain a pipeline of ongoing opportunities & leads
  • Mine existing customers for other opportunities and revenue
  • Explore partnership opportunities with a variety of event industry suppliers and groups
  • Partner with clients to have an absolute understanding of their event goals
  • Build rapport/relationship with clients to understand their event pain points
  • Determine whether any emergent solutions can be leveraged to drive incremental value and impact for client event
  • Develop and propose solutions that achieve client goals
  • Qualify leads from various sources including website, marketing campaigns and other team members
  • Engage team members across sales, marketing, project management and leadership to incorporate and draw from their expertise

Client Management

  • Establish solid relationships and trust with existing clientele
  • Operate as a key point of contact for any matters specific to your customers (in conjunction with Project Manager)
  • Build & foster outstanding customer loyalty by finding opportunities to wow the client
  • Enhance customer ties by defining opportunities and introducing additional products and services
  • Understand and document customer business strategies, priorities, and goals
  • Resolve customer issues and ensure their high levels of satisfaction through prompt responsiveness and focus on detail

Project Oversight

  • Engage with production/operations for technical assistance, design and tailored customer solutions
  • Provide routine quality control oversight of the project as required, ensuring client expectations for budget management, creative services solutions and technical logistics coordination are being met and kept on schedule

General

  • Remain current and educated on all new and emerging event technology products and solutions
  • Develop and actively track a sales pipeline in CRM, listing sales activities and approximate timing for proposal submittals
  • Establish and maintain close relationships with other team members as well as with external partners

CORE COMPETENCIES

  • Professionalism
  • Initiative
  • Quality Focus
  • Communication
  • Customer Orientation
  • Understanding the Business
  • Risk and Safety Management
  • Continual Learning
  • Planning
  • Problem Solving
  • Driving Accountability and Results

YOU SHOULD APPLY IF YOU HAVE…

  • AV Technician and Project Management experience is highly preferred
  • Experience within the events industry and audio-visual or like technical fields is preferred
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Understanding of social media, digital marketing strategies, search optimization, and e-marketing
  • Valid driver’s license and insurance
  • Technical College or University Degree preferred

Job ID

KL104

City

Vancouver, BC

Remuneration

Recruiter

Categories:    Sales   

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If your qualifications are a match for this position please apply online for immediate consideration. Thank you for your application.

Position Applying For:

Account Executive – Meetings and Conventions

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