Bilingual Customer Service Associate

Our client is a leader in the factory automation industry.

Key Responsibilities: 

• Maintain Customer Information accurately.
• Represent our client as the first point of contact for customers.
• Receiving incoming phone calls from Customers and Colleagues.
• Work as part of the Customer Service Team to respond to emails from Customers and colleagues.
• Communicating with the customer by email and telephone to confirm order details and resolve queries.
• Quotation Processing.
• Support the Sales Team.
• Communicate with other departments to share relevant information.
• Manage confidential data and information. Assists office administrator for quotation and order entry.
• Order Processing.
• Assist with other responsibilities as needed.

Experience and Requirements: 

• 1-3 years in a customer service role.
• Bilingualism (French/English) is required.
• Ability to organize and prioritize tasks, activities, and projects for timely completion.
• Active listening skills.
• Ability to establish and maintain pleasant interpersonal relationships primarily over the phone and emails.
• Strong proficiency in Microsoft office platforms.

While we appreciate all inquiries, only qualified candidates will be contacted. Please forward resumes to Megan Newell at Summit Search Group megan.newell@summitsearchgroup.com.

Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Job ID

BCS191029

City

Mississauga, ON

Remuneration

TBD

Recruiter

Categories:    Other   

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If your qualifications are a match for this position please apply online for immediate consideration. Thank you for your application.

Position Applying For:

Bilingual Customer Service Associate

Please attach resumes in Word, PDF or .txt format.