Director of Operations

About Our Client: Our client is well established global organization that offers products and solutions in the workzone safety space.


Position Scope: To direct, promote, and coordinate the operations of the company’s North American business in a manner that will optimize the company’s performance in terms of customer satisfaction and profitability.  The Director of Operations will report to the company CEO based out of the UK.



  • Provide leadership and vision to the organization and its employees
  • Monitor industry trends – including new product innovations, competitive analysis and other associated data to ensure long-term health and profitability
  • Monitors competition and trends and makes business recommendations for review
  • Cultivate a positive culture which mirrors Trust, Hard Work and Passion
  • Recruitment and contracting of company and project staff
  • Ongoing employee development and training
  • Policy development and documentation
  • Ongoing employee relations and performance management
  • Oversee Health and Safety program for the operations
  • Employment and compliance to regulatory concerns and reporting
  • Provide regular updates to upper management regarding overall company performance both quantitatively and qualitatively
  • Lead and execute quarterly and annual performance meetings with upper management
  • Establishing partnerships with key vendors to ensure long-term, strategic partnerships
    Manage and coach operational department managers
  • Drive increased efficiencies and profitability while maintaining standard of work quality
  • Assist in development of forms and tools to increase company efficiency
  • Supervise ongoing employee training to ensure continued development of all employees
  • Identify and provide opportunities for employee advancement and development
  • Continually build upon personal leadership and management skills and product knowledge
  • Enforce and uphold all company policies
  • Ensure company facilities and equipment meet all Provincial, Federal and OHSA
  • regulations
  • Ensure facility is always maintained in a presentable condition
  • Oversee annual sales performance, market share and profitability goals
  • Focus on driving the organization to continually meet and exceed these goals
  • Determine potential areas for market penetration


Required Skills and Knowledge:

  • Technical aptitude is an asset
  • Strong ability to lead, develop and train/mentor staff
  • Sound knowledge of design, construction and cost programs
  • Excellent verbal and communication skills
  • IT Fluency in MS Office, AutoCad, CRM’s and basic accounting software
  • Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment
  • Sound knowledge of supply chain management
  • Attention to detail is critical, ability to multi-task are all essential to this position
  • Ability to travel across North America and the UK – up to 30%
  • Fluency in French would be an asset


Education and Experience:

  • 5+ years of relevant experience within a similar industry (construction, safety or engineering) including people management experience
  • Bachelor’s level or post-graduate level education preferred within business, engineering or a relevant field
  • Prior experience in sales or technical products is an asset


Application Instructions: 

To apply, please send a resume to Aman Sodi at [email protected]


Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Apply Online

If your qualifications are a match for this position please apply online for immediate consideration. Thank you for your application.


Director of Operations