Inside Sales Manager – Oakville

About Our Client: Our client is a leading global consumer goods and home products organization

Position Scope: The Inside Sales Manager (ISM) manages the project pipeline nationally in the ongoing development of existing and prospective customers.  They own and manage the Lead to Quote process for the Canada Wholesale Sales. This includes lead generation and qualification, following up on significant opportunities, as well as overall direct sales responsibility for established and target customers in the Regions. In addition, the Inside Sales Manager will assist the field sales team by providing internal support relative to the development of job opportunities.


Inbound and Outbound Lead Generation

  • Lead qualification and follow up with wholesaler, contractor, and design firms to identify opportunities for field sales
  • Integrate with marketing to accept marketing qualified leads
  • Lead assignment to field sales in conjunction with segment leads
  • Coordinates Inside: Outside sales plans and execution across five sales organizations: Field Sales, Multi-Family National Account, Hospitality / Architect and Design National Account, Accessory Sales, and Wholesale National Accounts
  • Manage project quotations in coordination with Quotations Analyst, field sales and customer, based on identified sales strategy and information collected from lead sources
  • Conducts pre and post-sale follow up on quotes (calls customer to ensure projected start date), reviews specifications, understands product needs, establishes job timelines, and makes alternative recommendations) in coordination with field sales associates
  • Leads training with the sales team for any new software or systems that are implemented

Sales Support

  • Revenue responsibility with assigned wholesale accounts
  • Develops and maintains positive relationships to support wholesale, contractor, non-single family, and builder market activity with field sales positions
  • Identify, track and manage project issues, finding resolution through creative problem solving and cross-departmental collaboration
  • Monitor project progress (i.e. KPI) to ensure deadlines are met and within budget
  • Coordinate with internal stakeholders to ensure visibility to projects
  • Maintain and update databases i.e. customer contact lists, leads, email distribution lists

Sales Reporting & Analysis

  • Measures and assesses effectiveness of Inside Sales tactics, lead sources, and systems to maximize close rates
  • Develop reporting, data analytics and creative insights
  • Enhance dashboard reporting and automate regular reports where possible


Required Skills and Knowledge:

  • Hunger for driving sales in a competitive environment
  • Excellent verbal and written communication skills; bilingual in French & English is an asset
  • Excellent interpersonal skills with the ability to communicate and maintain positive relationships with all internal and external customers
  • Highly organized with excellent problem solving, analytical, and quantitative analysis skills
  • Possess good listening and communication skills, as well as energy, enthusiasm and endurance
  • Ability to travel for trade shows and customer meetings up to 10%

Education and Experience:

  • Bachelor’s Degree in a business discipline is highly desired
  • Minimum of 8 years of experience in sales or sales administration is required
  • Prior supervisory experience is preferred
  • Requires advanced computer skills in Microsoft Office programs (Excel, PowerPoint and Outlook)
  • Robust systems experience in SAP, Qlikview; CRM experience is an asset


  • Being Resilient
  • Manages Complexity
  • Persuades
  • Plans and Aligns
  • Situational Adaptability


Application Instructions:  To apply, please send a resume to Aman Sodi at [email protected]


Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Job ID


Oakville, ON



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If your qualifications are a match for this position please apply online for immediate consideration. Thank you for your application.


Inside Sales Manager – Oakville