Inside Sales – Account Representative

As an important member of the team creating an excellent customer experience, the Inside Sales – Account Representative provides invaluable support for their customers and colleagues.


Duties and Responsibilities
• Address incoming customer calls, and fulfill tooling, parts and supplies’ requirements in accordance with the service standards.
• Routinely enter customer quotations, PO’s, and sales orders into ERP system.
• Monitor and track order progress to ensure on-time delivery and communicate with parts suppliers and record necessary information into ERP system.
• Keep customers updated on delivery status and accurately respond to customer emails and phone calls.
• Support the sales team to achieve sales goals and operational goals.
• Timely and accurate updates of customer information and sales activity in CRM and ERP in accordance to customer service standards.


Minimum Requirements

• Sales and marketing experience with demonstrated past success in sales;
• Knowledge of woodworking machinery/parts is preferred
• Proficiency with Microsoft Office and CRM
• Accurate, thorough, proactive and highly organized
• Strong written and verbal communication skills
• Positive, energetic and highly motivated
• Strong customer service desire
• Ability to prioritize, multi-task, and problem solve
• Works well under pressure and can meet deadlines


Why you should work here:
• Competitive base salary and comprehensive commission and bonus structure
• Full benefits
• RRSP matching
• A strong and dynamic company that invests in their people with the training necessary to be successful in their current role and the training to develop and meet future career goals


To apply, please email your resume to Jay Cammack at [email protected]


Please note that only those candidates who meet the criteria will be contacted

Job ID



Vancouver, BC



Categories:    Sales    Inside/Applications Sales   

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If your qualifications are a match for this position please apply online for immediate consideration. Thank you for your application.

Position Applying For:

Inside Sales – Account Representative

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