Medical Receptionist

Acting under the supervision of the Clinic Director, the receptionist is responsible for greeting/hosting customers at the clinic, as well as communicating with them over the telephone, by email and/or fax. She provides outstanding customer service and is also responsible for invoicing clinic products and services.


Primary responsibilities:

  1. Greeting Customers/Customer Service
  • Greet customers when they arrive at the clinic and provide outstanding customer service.
  • Create a file for each new customer and update existing customer files.
  • Answer phone calls and reply to customer e-mails.
  • Book customer appointments and manage the appointment calendar.
  • Prepare customer files for next-day appointments


  1. Reception Management
  • Implement the clinic’s opening and closing procedures.
  • Manage correspondence and postal mail.
  • Establish the day’s treatments in collaboration with the consultant.
  • Manage the clinic’s info e-mail inbox.
  • Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
  • Order office supplies and beverages.
  • Close batches, balance daily reports and transfer receivables to accounting.
  • Ensure availability of cash in the register and notify the person in charge.


  1. Customer Invoicing
  • Prepare customer invoices and verify invoices daily.

Required Qualifications

  • High school leaving diploma is mandatory, training in secretarial/office systems would be an asset.
  • At least two (2) years of experience in a similar role.
  • Spoken and written languages: full proficiency in French, English would be an asset.

Job ID



Saskatoon, SK



Categories:    New Graduate    Other    Administrative   

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Position Applying For:

Medical Receptionist

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