Retail General Manager

Our client operates industry leading hardware stores in Western Canada, and they are looking for a positive and hardworking individual to become their Retail General Manager for their location just outside of Calgary. This individual will be responsible for managing the store operations, marketing, merchandising, sales & profitability, cost containment & leads, and managing the Store Management team.

 RESPONSIBILITIES: 

  • Maximize store sales & profit
  • Develop short and long-term store business plan
  • Monitor & control the operational budget
  • Lead store operations within the specific guidelines of current company policy
  • Use available information systems to analyze historical and current customer purchasing trends
  • Work with our Office Manager to ensure cash reports and deposits balance daily and investigate any cash shortages or shrinkage concerns
  • Ensure that all staff maintains the knowledge and skills necessary to provide exceptional customer service and to maximize sales
  • Recognize and reward employees who provide exceptional customer service and/or demonstrate excellent skills
  • Lead, motivate & retain Store Management team and ensure the performance of team- conducting annual performance reviews
  • Manage the training & development, succession planning of management team
  • Handle escalated customer complaints, disputes or team conflicts
  • Prepare reports using our Profit Master system on business indicators (i.e. inventory control, sales, price over-rides etc.) and report on department activities
  • Participate and represent the store in local community events and recommend charitable donations to our President
  • Represent the company through local building/construction organizations such as the CHBA (Canadian Home Builders Association)
  • Ensure the implementation and management of company Health and Safety program
  • Ensure strong participation and promotion of advertising program (flyers, catalogues, website, etc)

REQUIREMENTS:

  • High school diploma required; Post-secondary degree/diploma in Business Commerce is considered an asset
  • 3-5 years of experience managing a retail chain store
  • Excellent knowledge and experience with contractors & rapport building activities
  • Background in Contracts Sales, Retail Sales, Installations Sales, and/or Yard operations is an asset
  • Experience using Profit Master or another inventory management/information system

 

Job ID

C9606

City

Calgary, AB

Remuneration

Remuneration for this position will consists of a competitive base salary between $100-125K commensurate upon experience in addition to bonus and full benefit program.

Recruiter

Categories:    Operations    Management   

Apply Online

If your qualifications are a match for this position please apply online for immediate consideration. Thank you for your application.

Position Applying For:

Retail General Manager

Please attach resumes in Word, PDF or .txt format.

*If you experience trouble submitting your resume' here, please email the recruiter directly, you can find the recruiter's email address next to photo of the recruiter above, or contact your our local office.