Sales Support Representative

Sales Support Representative

We currently have an exciting opportunity for a Sales Support Representative at a well established and internationally known software company.  This individual will provide outstanding customer service by directing customer inquiries and providing support to the entire sales team with clerical and sales support activities.

ABOUT YOU

You have a positive attitude, a tenacious work ethic and have a great attention to detail.  You are an experienced user of Microsoft Office programs (Word, Excel and Outlook), can think on your feet, have great communications skills and have excellent customer management skills.

ESSENTIAL RESPONSIBILITIES:

Sales Support

  • Manage and maintain CRM database (MS Dynamics)
  • Assist with Order Processing when needed.
  • Generate monthly renewal quotes; follow up with customers.
  • Call existing customers to attend marketing events
  • Assist the accounting team with invoices and payment follow-up.

Customer Service

  • Answer inbound calls from customers
  • Manage communication with clients; screen, qualify and forward incoming calls; respond promptly to customer inquiries.
  • Provide post-sales customer service and satisfaction support.

Qualifications

  • Post Secondary Education or equivalent work experience
  • 1-2 years experience in a technology company
  • Strong CRM – skills (data entry, customer look-up and updating records)
  • You are persistent, adaptable and able to work in a dynamic environment.
  • You are proficient with Microsoft Office products.
  • You are highly organized and have strong-time management skills.
  • You pay attention to detail and are accurate in your work.
  • You are a good communicator
    • You have both clear verbal and writing skills.
  • You are comfortable reaching out to customers by phone.

 

Job ID

KL235

City

Vancouver, BC

Remuneration

Recruiter

Categories:    Sales    Accounting and Finance    New Graduate   

Apply Online

If your qualifications are a match for this position please apply online for immediate consideration. Thank you for your application.

Position Applying For:

Sales Support Representative

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